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Private Business Call Center

Elevate Your Customer Experience with Our Private Business Call Center Services.

In the dynamic landscape of business operations, managing your team, staff, contractors, and internal processes efficiently is paramount to success. MLS Networks’s Private Business Call Center service is engineered to enhance your operational efficiency, offering comprehensive support for team management, internal coordination, or customer support.

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Why Choose Our Private Call Center Service?

  • Internal Management Focus: Specialized support for managing your internal team, staff, and contractors, optimizing your operational workflows.

  • Dedicated Support Team: Access to dedicated account managers and call agents trained to assist with both internal management tasks and external customer inquiries.

  • Advanced Communication Tools: Leverage cutting-edge technology for seamless communication within your organization and with your clientele.

Our Services Include

  • One Account Manager: Your central point of contact, facilitating effective internal coordination and quality assurance.

  • Dedicated Call Agents: Agents skilled not only in customer service but also in supporting your internal communication needs, available for up to 4 hours daily.

  • Technical Team Access: Immediate access to our technical support team for both your staff and your customers’ technical queries.

  • Flexible Customization: Add additional agents, secure toll-free numbers, and develop custom web portals tailored to your operational needs.

Pricing Details

  • Base Package: Starting at $250/month, including one account manager, one call agent, technical team access, and a dedicated phone number equipped with sophisticated call handling features.

  • Optional Enhancements:

    • Additional Agents: $75.00 each per month for expanded internal support

    • Toll-Free Number: $15.00 per month for broader accessibility

    • Custom Web Portal: $100.00 per month for a tailored internal management interface

Getting Started is Simple

  1. Initial Consultation: Discuss how our call center can bolster your internal management or customer service.

  2. Service Customization: Select your base package and desired add-ons to craft a service that perfectly fits your business.

  3. Seamless Integration: We'll get everything up and running, ensuring our team is fully aligned with your internal processes and services.

  4. Operational Excellence: Elevate your business operations and customer service with your bespoke Private Business Call Center.


Online Contact Form 

Phone: +1 (617) 466-6416 

Our Private Business Call Center service is dedicated to enhancing your operational efficiency and internal communications, providing the foundation for superior customer support. Reach out to us to discover how we can transform your business’s operational dynamics and customer service experience.

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